Office of Applied Artificial Intelligence, HSBC

EJ leads HSBC’s Office of Applied Artificial Intelligence (OAAI). OAAI focuses on the development and commercialisation of cutting-edge, responsible, and ethical AI capabilities and products for the Global Commercial Bank (CMB), Global Bank and Markets (GBM), and other businesses and functions. This includes emerging technologies related to Generative Artificial Intelligence and Large Language Models (GAI/LLM).

In addition, the Office collaborates, or leads, on broader HSBC Group Artificial Intelligence initiatives. Previously, EJ was the Global Head of Wholesale Digital Architecture directing a wide range of strategic initiatives across Agile/Value Stream Transformation, Business Architecture, program remediation, and technology deployment.

Prior to joining HSBC, EJ spent 15 years at Bank of America where, in his last role, he led its retail banking digital platforms (innovation, mobile, desktop partnerships, and digital design). An avid lover of the outdoors, EJ lives in London with his wife, four children, and two German Shepherds