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Social Good, ‘Boutique’ Events and a Wheel to Reinvent – Advice From BIMS Speakers Previews More to Come

It has been a while for most of us to be at a big in-person event. What we often forget is that not only will we hear the speakers in their keynote or session, but we will also have access to them at other times. That’s just one more great reason to attend BIMS 2023, Feb. 23-24 in Orlando. As a coming attraction, here are 7 pieces of advice from BIMS speaker interviews over the last couple years.

You can see all the BIMS speakers here, the agenda here, and register here. Our early-bird deadline (Nov. 18) is approaching fast!

Keep communication lines open. When we interviewed Endeavor Business Media CEO Chris Ferrell back in 2020, he said he tries to “call a handful of [staff] each week that I don’t normally talk to and ask where the company could be supporting them more and what they might need. My direct reports I talk to every week, of course. But we’re doing that throughout the organization, making sure people are not falling through the cracks [during that challenging time] and people are getting the support they need.” It will be interesting to hear if Ferrell and Endeavor have continued that style now that the pandemic has eased—and with the key acquisitions they’ve made.

Be authentic. This is not a check box; it’s something you have a passion for, Elizabeth Green, CEO of Brief Media, told us in June, explaining how she got involved with Mission Rabies. “It wasn’t a big strategic process; it was much more organic and serendipitous.” A discussion led to a partnership. “Partnering with a not-for-profit was among the best things we ever did.” Take a step back from “we are making a difference” to look at the overall impact your commitment is having—on staff, company growth, retention, recruitment, she said. “We’re not seeing the Great Resignation at Brief Media,” Green added. “The younger generation is demanding [this type of action] in the workplace.”

Green will also sit on that Outlook 2023 Panel.

What customer problem are you solving? “One thing we launched was a presentation center,” Kevin Turpin, president, National Journal, told us once, explaining that by talking to their customers they discovered a huge need. “They were being asked to explain Washington in more detail. They knew the content but needed a workable format. We’re actually very good at that. Take what happened in midterm elections and create a 40-page sllde deck out of it. We’re still doing that for board meetings of Fortune 500 companies.”

Turpin will speak on The Future of Work in B2B Media

Listen to your staff/members. Bibiana Campos Seijo, editor-in-chief and VP of C&EN Media Group, American Chemical Society, gave credit to her team for their Trailblazers program, which highlights rising ACS members from under-represented communities. It happened because the magazine staff felt it was important to do—not because she told them it needed to be done. In addition, the ACS inclusivity guide was developed by a committee of volunteers. Because people felt strongly about getting it done, they were able to do it.

Campos Seijo will speak at a session titled, Content as Product: How Editorial Leaders Are an Often Untapped Source of Great Ideas

Michelle DukeGet the proper tools to help diversify. “Our mission is to provide overall leadership and guidance to the broadcasting industry,” said Michelle Duke, president of the National Association of Broadcasters Leadership Foundation and NAB chief diversity officer. “This means providing leadership management tools, skills, training and resources to all broadcasters so that they can realize the benefits of making their workforces more diverse and inclusive.”

Duke will lead the session, Talent and DEI and Their Essential Role in Your Growth

Plan some “boutique” events. “We feel that events have really segmented into two categories: trade shows and niche boutique events,” John Lerner, CEO of Breaking Media, told us. “Each market will support 1-2 large trade shows, but I have heard many marketers are still evaluating ROI beyond the #1 show in their market. The highly focused boutique events offer an opportunity for more networking, and we feel these fit well with highly targeted digital media.”

Lerner will speak on The B2B Digital Advertising Surge – Will it Continue?

Reinvent this wheel. “There are huge benefits for publishers in diversifying revenue streams and exploring alternative avenues,” Elizabeth Deeming, SVP, B2B division, Future, told FIPP earlier this year. “At Future, we created a Future Wheel; the wheel is made up of our different monetization streams—from print, advertising, video production, to e-commerce. The wheel illustrates Future’s holistic approach to diversification. It also ensures that no one monetization model is dominant and has led to a stronger business model as market changes in one area will have less of an impact as we have other monetization streams to rely upon.”

Deeming wil speak with Lerner on The B2B Digital Advertising Surge – Will it Continue?

codie 2023

Nominations for the 38th Annual CODiE Awards Now Open!

Nominations Open for the 38th Annual CODiE Awards

New categories available for entry in peer-reviewed awards program

Contact: Suzy Wagner

WASHINGTON, DC (November 8, 2022) SIIA, the principal trade association for the software, education technology and digital content industries, announces the nomination period for the 38th annual CODiE Awards is now open. Applications, products and services and other related technologies across the technology industry are invited to apply between now and January 20, 2023.

“The CODiE Awards recognizes more than excellence, it celebrates the advancement of technology, growing businesses and learners,” said SIIA President Chris Mohr, “Tech pioneers including Steve Jobs and Bill Gates won CODiEs when they were young entrepreneurs and now, nominations are now open for everyone who is building our future in technology.”

New categories in 2023

With the help of the CODiE Awards community, the team added 10 new product categories to the 2023 awards to best represent the current education and B2B technology markets. All categories are available at siia.net/codie/.

New B2B product categories

New Ed Tech product categories

The 2023 awards also offer 7 new leadership categories to celebrate the excellence and achievements of outstanding teams, individuals and firms for their accomplishments, leadership and commitment to the industry.   

New B2B leadership categories

New Ed Tech leadership categories

For complete instructions on how to nominate, visit siia.net/CODiE/nominate.

About the CODiE Awards The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.

 About SIIA SIIA is an umbrella association representing 500+ technology, data and media companies globally. Industry leaders work through SIIA’s divisions to address issues and challenges that impact their industry segments with the goal of driving innovation and growth for the industry and each member company. This is accomplished through in-person and online business development opportunities, peer networking, corporate education, intellectual property protection and government relations. For more information, visit siia.net.

 

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‘Make It as Great as It Could Be’; Good Journalism Needs Trust Inside Organization and Out

“Diverse sourcing makes us more trustworthy arbiters of the news.” As a new study again talks about the lack of consumer trust in news organizations, it’s important for B2B, niche and association media to take actions that instill trust—both from our audience and colleagues. Here are a few ways we see that happening across the landscape.

“Many news organizations are embracing approaches such as solutions journalism around subjects like climate change that aim to give people a sense of hope or personal agency. Others are looking to find ways to widen the agenda to softer subjects or make news more relevant at a personal level, but there will be a limit to how far journalists can go—or should go—to make the news more palatable.”

That quote came from Reuters Institute Digital News Report 2022. “Solutions journalism” is an interesting phrase and certainly an appealing one for publishers in this precarious age. According to the same report, “trust in the news has fallen in almost half the countries in our survey, and risen in just seven… news trust in the USA has fallen by a further three percentage points and remains the lowest (26%) in our survey.”

That lack of trust translates into a tougher first-party data strategy, according to the report. “We find that most consumers are still reluctant to register their email address with news sites. Across our entire sample, only around a third (32%) say they trust news websites to use their personal data responsibly—comparable to online retailers such as Amazon—and the figure is even lower in the United States (18%).”

That presents B2B media with a big challenge, one we have seen taken on by Neal Award winners (2023 nominations are open for the 69th edition) and will surely be discussed as we gather for BIMS 2023 in Orlando, Feb. 23-24. Meanwhile, here are 5 tips for creating a conducive atmosphere for good, and maybe even solutions, journalism:

Be inclusive. “Diverse sourcing makes us more trustworthy arbiters of the news,” Neema Roshania Patel, editor of The Washington Post Next Generation Audience Development team, wrote on Poynter recently. “A 2021 study from the Reuters Institute shows that younger people have a strong interest in coverage that is clearly more diverse and inclusive, with an emphasis on ‘human, personal and real stories.’ …Are we engaging with a diverse range of sources, even when the story isn’t explicitly about marginalized groups?”

Encourage your colleagues. “As writers for a B2B publication, we have to have business angles in our stories. But business stories can be elevated to have so much more to them, and we are absolutely encouraged to get to those heights,” said Ben Fidler, BioPharma Dive senior editor and a 2022 Neal Award winner. “As I reported out [the award-winning feature article] and saw the story getting bigger, my colleagues pushed me to keep going and make it as great as it could be.” Others on the staff were also encouraged to contribute. “We hired a photographer. Got the design team involved. It turned into a significant effort. As a senior editor, I may have gotten more instant trust in the idea, but this story could’ve been pursued by anyone who went after it.”

Present a more positive big picture. According to an extensive new Pew Research Center survey of nearly 12,000 working U.S.-based journalists, 70% of journalists surveyed say “they are ‘very’ or ‘somewhat’ satisfied with their job, and an identical share say they often feel excited about their work.” And an even larger majority say they are extremely proud of their work. But “when asked to describe their industry in a single word, nearly three-quarters of journalists surveyed (72%) use a word with negative connotations, with the most common responses being words that relate to ‘struggling’ and ‘chaos.’” The detachment of remote work could have something to do with this, but that pride needs to be built upon by the respective media organizations.

Be vulnerable—it’s okay. In an article titled The Surprising Power of Simply Asking Coworkers How They’re Doing, the Harvard Business Review said this: “Seek feedback from your colleagues, especially those who are junior to you. Demonstrate your trust in them through the way you communicate and act on their feedback. For example, expressing vulnerability by acknowledging their views and talking openly about challenges you’re facing humanizes the relationship you have with your peers and direct reports.”

Listen actively. “Active listening is about listening to understand rather than just to hear. That isn’t inherently difficult—but it does require much more of a conscious effort than the passive approach most of us normally take,” writes Fast Company, reporting on the “three A’s” of active listening: A constructive Attitude; a dedication of Attention; and Adjustment: “Maintain a degree of flexibility to follow the course of what a speaker is sharing with you rather than trying to anticipate what will be said.”

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Be Actionable, Tell Stories and ‘End With a BANG!’ ACS Wins With Innovative Communications Guide

It’s interesting that the 2022 Gold EXCEL Award Winner for Best New Innovation (C&EN’s How to Sell Your Science: The Art of Science Communication) focused on reaching audiences—given that our Editorial Council meeting this week also focused on getting our words out to our audience. As usual with any American Chemical Society product, there’s a lot to learn from how they did it.

“I will never forget the phone call I received from my mother after she opened an electronic copy of my dissertation… Before I could even bring the phone to my ear, I could hear my mom’s deep belly laugh as she cackled, ‘Katie, I don’t know what any of these words mean.’ ¶ I was completely speechless. ¶ How could she not understand?”

Those words came from Kate the Chemist—Kate Biberdorf, a chemist, science entertainer and professor at The University of Texas—at the beginning of a special guide from American Chemical Society’s Chemical & Engineering News (C&EN) titled How to Sell Your Science: The Art of Science Communication. The guide, which was part 3 of their email course and won a 2022 Gold EXCEL Award for Best New Innovation, attracted 408 subscribers from 49 countries in just the first two weeks.

Biberdorf goes on to say that given the chance, she would’ve sent a different email to her family telling of her exploits—explaining how her research was used, highlighting her “favorite part of the results,” and sparing them the entire 400-page document.

It was a warm and wonderful way to start this essential guide. Let’s take a look at some of the other things that C&EN got right here. Congratulations to Dorea Reeser, executive editor, for heading up this initiative. (Nominations for our 2023 EXCEL Awards open on Nov. 14.)

Offer a simple sign-up page (pictured above). The only answers people need to give are name, country, email and profession or student status. And their descriptive paragraph is brief (85 words) and to the point: “Science communication is the job of every scientist, and C&EN’s 6-week guide is here to help you communicate your science effectively to audiences, including those outside of your area of research.”

They didn’t overwhelm and made it personal. People could sign up “at any time” to receive the guide and one email per week (on Thursdays). The writers were all science communication influencers “that represent the diversity of our audience, and the tone is personal and inspiring through the anecdotes and advice they share.”

Brought in revenue. The guide was part of four email-courses that generated significant revenue in advertiser underwriting, allowing C&EN’s sales team to price and sell branded versions. Even the sign-up page has a thank you ad for funding support from the Genentech Foundation.

It’s solution-oriented and looks to connect scientists with their audience. The guide “provides advice on topics that are important to scientists, including how to sell your science to your friends and family, create an engaging research poster, give an engaging research talk, get your science in front of journalists, win research funding, and create a website to showcase your work.”

Practices what it preaches. The four main tips it offers are: Start with the big picture; tell them why you care; introduce the science; and end with a BANG! (their all-CAPS). “Leave on a high note.” At the end of the guide, they do what they say and offer this advice: “And if all else fails, blow something up. It works every time.”

Used social media well. They leveraged the social media reach of C&EN, ACS, ACS Education and writer accounts of science communication social media influencers. (Kate the Chemist’s alone must be HUGE – my all-CAPS.) On his LinkedIn page, writer Fernando Gomollon Bel posted this: “I’m super grateful to Dorea and Linda at C&EN for having invited me to this wonderful initiative! If you’re interested in #scicomm and learning how to speak about your research to new audiences, check it out! It’s a totally free subscription, with tips and tricks from several experts in #communications. 😊😎”

They give advice and actionable takeaways… “Tell them why you care. This is your chance to humanize the science and transfer your passion about the material.” “Think of yourself as a popular TikTok star and keep the science short and sweet.” “People are more willing to listen to you if you immediately connect the science to their everyday lives.” “Give a clear, one-sentence summary of the science, and do it as passionately as you can.”

…And warnings. “If you slip up and find yourself going on a tangent about quarks, forgive yourself! The most important thing is that you are out in the real world engaging in conversations about science.”

 

Q&A - AM&P Network (2)

‘Our Biggest Investment Is in People’; a Q&A With Breaking Media CEO John Lerner

This is the first in a series of BIMS 2023 Speaker Q&A Previews. We hope you get a taste for what these speakers will deliver IN PERSON on Feb. 23-24 in Orlando and choose to join us. Register here for this much-anticipated summit event! 

Last year, John Lerner, CEO of Breaking Media, spoke about their amazing 50% growth during the pandemic: “We are doing a lot of content marketing programs. We added really strong editorial teams.” It was good to hear content given such royal stature. We caught up with John, a speaker at BIMS 2023 in February, to ask him about digital advertising and how best to maximize growth.

With the Business Information & Media Summit (BIMS) set for Feb. 23-24 in Orlando, our director of programming and development, Tony Silber, has embarked on a new Q&A series featuring some of the incredible speakers we have lined up. In the weeks ahead, we’ll publish one or two brief Q&As every week, each of them zeroing in on a specific topic related to sessions at the event.

Last year, given the times we were still in, Lerner spoke a lot about the online experience, giving customers “the opportunity to run their own native content (labeled as such) intermingled with our editorial content.” And how customers want to be considered thought leaders in their space.

In this first installment of this BIMS series, Lerner moves on to talk about digital advertising and what’s needed for growth to continue.

Tony Silber: Given the macroeconomic uncertainty, what’s your sense of the digital advertising market for 2023?
John Lerner: The conversations with our customers regarding 2023 are focused on ROI and strategic hyper-targeting. There is obvious trepidation about the economy, but at the same time, many feel this is an opportunity to gain market share. Just as digital focused on ROI was an efficient way to market during the pandemic, we feel that this trend will continue moving forward as marketers can see the results of their digital media spend in real-time or close to that.

What are the media products most in demand by marketers?
JL: Any marketing solution that leverages first-party data and/or contextually relevant content is in high demand. We get a lot of feedback that marketers are fed up with waste. This applies to the entire marketing funnel, even at the top. We are laser-focused on targeting appropriately for all marketing programs.

What kinds of tech support do you need to maximize growth?
JL: We continue to invest in people, processes and tools that allow us to track, segment, deliver and report on targeted-marketing programs. That being said, this only works if we have quality editorial coverage of the markets we serve. So at the end of the day, our biggest investment is in people.

Where do events fit in the marketing mix going forward? We know that dollars pivoted to digital advertising in 2020 after events were cancelled.
JL: We feel that events have really segmented into two categories: trade shows and niche boutique events. Each market will support 1-2 large trade shows, but I have heard many marketers are still evaluating ROI beyond the #1 show in their market. The highly focused boutique events offer an opportunity for more networking, and we feel these fit well with highly targeted digital media.

Thanks, John. Looking forward to seeing you at BIMS!