Supports DEI

SIIA Dedicated to Advancing Digital Equity

Advancing digital equity is a core focus for SIIA. For too long, underlying inequalities, racial biases, and discrimination have plagued the United States and communities around the world, denying too many the opportunity to contribute to and reap the benefits of the innovation economy.  Roughly one-third of unemployed Americans lack the foundational digital skills required for the estimated 75% of U.S. jobs which require such skills, according to one study. A 2021 report issued by the Federal Communications Commission approximates 42 million Americans do not have access to broadband internet. Other studies contend the FCC report undercounts those without access.

In some cases, innovation carries the biases – conscious and unconscious – of its creators and society at large. This digital discrimination ranges from preventing equal access to the technology itself to using tech in the online space to discriminate in the offline world.

SIIA, our members and the business community at large view digital equity as a critical objective that requires funding, resources as well as upskilling and training opportunities for underrepresented communities, where broadband access and related supports are lacking and yet so critical. Removing the barriers to elevate opportunities for all individuals will lead to the creation of new businesses, foster economic growth and expand access to technology itself as well as the educational, employment and social engagement opportunities technological innovation can foster. Digital equity will ensure civic and cultural participation, employment, learning, and access to essential services, which are integral to a more connected and prepared community in order to ensure lifelong success.

SIIA is working across our policy portfolio to advocate for digital equity. These efforts include but are not limited to:

  • Advancing access to broadband, with a focus on underrepresented communities. Broadband equity is achieved when all people and communities are able to access and use affordable, high-speed, reliable internet at speeds, quality and capacity necessary to accomplish common tasks and meet long-term needs. This means addressing broadband gaps across rural and urban communities where more emphasis is critical.
  • Advocating for broad access to internet-enabled devices and applications. These devices must meet the needs of the user and provide access to applications and online content designed to enable and encourage self-sufficiency, participation and collaboration. 
  • Supporting digital literacy and skills training. Digital literacy is the ability to identify and use technology confidently, creatively and critically to meet the demands and challenges of life, learning and work in a digital society. This includes the ability to use technology; find, use and critically evaluate information; curate data and media sources; communicate, collaborate and participate in online environments; manage your online identity as well as your personal security and privacy; and create online content, not just consume it.
  • Supporting technologies that advance DEI. As President Biden told the United Nations in 2021, we must, together, “Ensure a future where technologies are a vital tool to solving human challenges and empowering human potential, not a source of greater strife and repression.” Tech companies hold the keys to success in producing equitable technologies, if they channel their energy positively and productively and bake DEI efforts early into product design.
  • Encouraging algorithmic fairness. While the growing use of Artifical Intelligence (AI) and Machine Learning (ML) systems carries enormous potential for society, there are well documented concerns that these systems can embed bias and discrimination. This can happen because of incomplete, unbalanced or poorly collected data, algorithms that reflect unconscious biases, and other reasons. Without balanced and representational data as an input, an AI or ML system can have different accuracy rates for different demographic groups. Similarly, an algorithm can make decisions that are systematically unfair to certain groups of people. Trustworthy and responsible AI practices are essential to ensure that data sets are truly representative of the populations the application seeks to serve and open to validation to analyze the data for fairness. In addition, algorithms must meet best practices before they are put to use. New technologies such as “synthetic data” – created to help fill gaps in data sets – also can help reduce bias.
  • Fighting for a comprehensive, balanced federal privacy law. Personal information such as a person’s race, religion, national origin, or gender identity can be used by bad actors online to determine eligibility for vital services like health care or insurance. In some cases, bad actors charge different prices to different groups for the same goods and services or exclude them from access altogether. A comprehensive, balanced federal privacy law can prevent bad actors from engaging in data practices that are harmful or abusive to consumers, while still ensuring that all Americans can benefit from new and innovative technologies.

More must be done. Increasing STEM and apprenticeship programs for people of color and other historically disenfranchised communities. Investing in the current workforce to provide advancement opportunities. Addressing pay equity in the tech sector. Developing incentives to encourage investment in worthy minority-owned startups. The challenge looms large but the opportunities and benefits stand taller. The nation and the industry that has led the development of innovative solutions to the world’s greatest challenges can, and must, lend that same spirit to increasing equity in the tech sector.

 

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Collaborating and Being Informative (in-house) and AI (It’s Coming) Should Help Guide Your Metrics

The next leap in metrics may be AI-based automation. The Globe and Mail has built a prediction engine they call Sophi that analyzes data on article performance to key the homepage and landing pages. It also uses AI to determine which stories users will pay to access and which can deliver more ad revenue. But even with that day coming, metrics should remain a collaborative affair.

I mentioned last week that at our Editorial Council meeting at the Neal Awards, one editorial director recounted a story about a new reporter who kept telling her about his articles’ analytics, who was reading and other metrics. She literally reveled in this feedback, especially since in this remote age, it can be a big challenge to get new people on the same page.

This reminded me of the Lessons From a Leader my colleague Amanda McMaster conducted with Lucy Swedberg, executive editor and senior editorial director at Harvard Business Publishing. “One of the best practices that we’ve embedded is an analytics meeting for our editors, so that they can really see their work and how it ends up performing out in the world,” Swedberg said. “You start to hear them thinking and observing, ‘Oh, this thing did really well—let’s do more of those.’ I love when I hear they’re getting insights from the data. Because, at the end of the day, that’s what will keep us going and [allow us to] make an impact.”

In a Reuters Institute report—Overcoming Metrics Anxiety: New Guidelines for Content Data in Newsrooms—Elisabeth Gamperl, managing editor, digital storytelling unit, Süddeutsche Zeitung in Munich, looked at narratives around data analytics. Ultimately, she writes, analysts should be seen as vital members of the newsroom.

That train—if not already here—is pulling into the station. Here are more ideas on metrics and analytics from the report and other sources.

Don’t overwhelm – find your key metrics.
In article recently on The Fix, David Tvrdon argues that putting too many metrics on your journalists’ plates could be risky. “With every added metric the chance of more people not getting it simply rises exponentially. I would rather use a simplified metric and tweak it in time than risking colleagues in the newsroom having different goals.” The Financial Times used RFV (recency, frequency, volume) to help hit one million digital subscribers. Later, they pledged allegiance to a more consumption-based Quality Reads.

Adjust to what machine learning can do.
“Even with some of the more effective paywalls or data walls, most of the time they’re ‘a one size fits all’ or ‘one size fits a segment’ thing. I think what we’ll see is much more automated, AI-driven single user journeys,” said Gabe Karp, EMEA director at digital agency 10up, in the PressGazette. “So if the machine can figure out that I only read one article a day from The New York Times but their subscription is valued based on me reading five articles a day, can they give me a different offer at a different price point?”

Be positive and concise.
One analytics team developed a list of questions they work through before submitting data to the newsroom. Leaders also advise to be careful in sending around individual rankings or standings. Instead, promote information on screens that is helpful to the newsroom. For example, “Did you know that most people read us between 6 and 8 am?” And be concise. “If you provide too much, it has a counterintuitive effect of making people less engaged with it because people don’t know where to focus. It becomes a little bit overwhelming and disengaging to just see reams and reams of data,” said Jörn Rose, head of strategic growth & insight, BuzzFeed.

Focus on measures that support your editorial and revenue model goals.
“If your goal is audience growth, you must start measuring new users. If your objective is to generate more subscriptions, perhaps you should consider measuring conversion journeys in more detail, from anonymous to registered readers,” writes Gamperl. “Media outlets with subscription models pay attention to engagement metrics: time on site, pages per session and bounce rate (or the percentage of readers who visit a single page and look at nothing else on your website before leaving).

Don’t look at metrics as static and immovable.
It should be an ongoing process—and include a positive feedback loop. The question should not be: What is the number? But rather: What can you do in response to this number? A poor-performing story might be repackaged in another context. “If a story should work and it doesn’t, we try to look at the presentation, change the headline, change the picture and publish it again at another time,” one editor said. Another editor added: “We have as many open conversations about when things haven’t worked as possible without everyone getting really upset. That is not easy because people work incredibly hard in the newsroom.” What lessons can be learned?

Look at opens vs. “dwell times.”
If an article has a high open rate but a low dwell time, then it might be a “one-fact” story, or the headline “missold” it. On the other hand, if opens are low but the engagement with the story is high, then maybe people aren’t finding it. Try plugging it on social media or giving it a better position on your website. “Working with metrics is all about trial and error, adjustment and retrial,” Gamperl writes. “Every failure is a step closer to success.”

You can download the report here.

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Finding New Stories, Speakers and Sources Takes Work But the Value for Your Audience Can Be Huge

I was walking around an amazing exhibit recently—Sargent, Whistler, and Venetian Glass: American Artists and the Magic of Murano—at our National Portrait Gallery here in D.C. I was incredibly fortunate that the curator, Alex Mann, was giving a casual tour, and I could listen in and ask questions. It got me thinking about the stories we’re missing out on.

Talking to Mann about Alice Pike Barney, it felt like unearthing a hidden treasure, much like finding a rare, vintage 슬롯 게임 tucked away in the corner of a bustling arcade. As a local history buff, I was fascinated by her multifaceted legacy—artist, socialite, and suffragette. Her impact was palpable, from her studio that now houses the Embassy of Latvia to her contributions to the National Sylvan Theater. It’s impressive how she played her part on the cultural stage of Washington, leaving a mark as indelible as the joy people find in the timeless spins of a slot machine. It’s these pieces of history that weave the rich tapestry of our community’s heritage.

The point is she was a major player, yet she’s mostly ignored. There are so many stories to uncover and cover in all of our niches—especially of women. One of the 2022 Neal Award winners, for Best Profile, is titled A Tribute to Female Essential Workers by Rachel Engel, senior associate editor of FireRescue1.com and EMS1.com for Lexipol. A nurse and artist, Kate Bergen, “created an entire movement dedicated to honoring female essential workers, with a nod to the Rosie Riveters of World War II—even receiving a blessing for the project from an original Rosie.”

Though Women’s History Month and Black History Month are over, and National Hispanic Heritage Month and other important landmarks occur in the fall, the focus should be year-round. Here are some tips on finding more diverse and uncovered stories, plus new sources and speakers:

If you want to diversity your speakers and /or sources and profiles, the most effective thing you can do is diversify the group whose job is finding them. “Panels tend to mirror the teams that create them,” writes Ken Sterling, EVP and CMO at BigSpeak Speakers Bureau, in an article for Northstar Meetings Group. “When you have all white men picking a panel, the panel tends to be all white men. But when you add diverse people to the planning committee, the panel will start to represent a more global view.” Committees for story ideas can be similar.

Look at job titles. “We launched an association that exceeded our expectations in a few months,” Elizabeth Petersen, project director, Simplify Compliance, once told me, referring to the National Association of Healthcare Revenue Integrity. “We were looking at registrations for events and one of my product people noticed, ‘There’s a new title popping up, and we had never seen this title before’…” Advanced outreach and marketing followed, and a successful organization was created. Look for unique titles—there are new audience, diversity, and people and customer happiness titles that could lead you to interesting new folks.

Ask around. Dan Fink, managing director of Money-Media, has been awesome when we’ve needed recommendations for a webinar or session—or a new story idea. One time that led me to Hannah Glover, group managing editor there who did a great presentation. Another time we found Emily Laermer, a managing editor, who at that time was the data visualization editor who spoke about infographics, such a big topic now. Who’s the Dan in your audience and membership? Do you need a special committee to help?

Lean on your awards and future leader programs. I get so many ideas through our award winners—interesting women podcast hosts, young diverse chemists, etc. Last year, the American Association for the Advancement of Science (AAAS) won a Silver EXCEL Award for Rising Up, focusing on women scientists. That led me to Emily Petersen, their ultra-talented senior photo editor of Science Magazine. Look for her in a webinar in the near future. Our award winners are up for all members to see—here are the Neals—as are most organizations’. “[Our] Future Leaders program has provided us a way to connect with the next generation of leaders in the industry we cover,” George Yedinak, co-founder, executive vice president, Aging Media Network, wrote to me last year.

Think expertise. “It’s important to feature women talking about their expertise, not gender,” said Tracey Shumpert, VP of membership and programs here at FISD, a division of SIIA. She’s put together all-star panels of women “who we would normally just use for keynotes to talk about the future of our industry, and that’s been very successful.” Those talks are not specifically publicized as a women’s group event but rather “All-Star Senior Executive Panels.” Panels such as these can also unearth other hidden stories and people who might be acquaintances and colleagues.

Go through LinkedIn. I graduated from Rutgers University and belong to a couple of college groups on LinkedIn. One day, Sherri L. Smith, editor in chief of Future’s Laptop Magazine, came up in one of the conversations. The first Black woman to be editor of a business or tech magazine, she became a wonderful guest on one of our webinars, and I’ve followed her ever since—including a fun and informative discussion on video game releases last summer. LinkedIn has all sorts of groups like that.

 

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Why EU Competition Policy is a Bad Fit for the U.S.

A bipartisan group of U.S. lawmakers are engaged in a frantic race against the Congressional calendar to fundamentally change antitrust law. Their goal is to rein in the alleged excesses of large American tech companies, which, so the argument goes, have been allowed to go unchecked due to the inadequacy of existing antitrust rules and enforcement when dealing with the challenges posed by the digital economy.

As is often the case, this conversation does not happen in a vacuum. Many other countries are already in the process of clarifying and updating their competition rules. None more so than the European Union and some of its member states. Proponents of U.S. antitrust reform have long admired the vigorous, some might say heavy-handed, enforcement of existing rules that the EU has become famous for. The two main U.S. antitrust bills, the American Innovation and Choice Online Act (AICOA) in the Senate, and its companion bill, the American Choice Online and Innovation Act (ACOIA) in the House, also borrow heavily from the EU’s just-agreed Digital Markets Act (DMA). While the U.S. and the EU share many things in common, there are several reasons why attempts to duplicate EU competition policy in the U.S. is both ill-advised and doomed to fail.

Reform proponents adopt EU focus on “fairness” and a “level playing field”…

When introducing the DMA in 2020, the European Commission stressed that “European values” were at the heart of the proposal, which aimed to “prohibit unfair conditions imposed by online platforms that have become or are expected to become gatekeepers….” While the implied contention that existing EU competition law has fallen short in policing the digital economy is debatable, the DMA’s focus on risk mitigation and adherence to a code of “fair” competition undeniably represent a core European ethos.

What is more surprising is that those exact same arguments have been adopted, almost word for word, by proponents of antitrust reform in the U.S. When the AICOA was introduced, the bill’s authors released a statement lamenting that “our laws have not changed to keep up and ensure [that large tech] companies are competing fairly.” In a later statement, they argued that “[e]veryone acknowledges the problems posed by dominant online platforms. Our legislation sets out to level the playing field….”  

But those concepts have produced questionable results in Europe and are foreign to U.S. antitrust

There are several problems with these arguments in favor of antitrust reform that reform advocates elide or happily ignore.

First, it is not at all clear there are any antitrust “problems posed by dominant online platforms” that can’t be comfortably handled within the framework of current law. In fact, a recent economic study found “that trends in industrial concentration should not be [used] as a basis for changing U.S. antitrust policy.” To the contrary, “pursuing decentration as an economic policy objective is unwarranted and risks causing significant economic harm.” 

Second, one of the terms that figure prominently in both the DMA and the U.S. antitrust bills is the concept of “fairness.” The problem with using that term in a legal context is that no one knows for sure what it really means. Often it is “a vagrant claim applied to any value that one happens to favor.” In the EU, at least, it has been part of the legal lexicon for a long time, which presumably gives practitioners and judges a way to intuit what it most likely means in specific situations. This is similar to how regulations around casino trực tuyến uy tín are handled, where fairness and trust are critical, yet vary widely across jurisdictions. The EU’s highest court, for example, has found that “[a dominant company] … has a special responsibility not to allow its conduct to impair genuine undistorted competition….” But there is no equivalent obligation under U.S. antitrust law and would therefore cause substantial uncertainty for companies, lawyers, and the courts.

Third, talk of “leveling the playing field” might, like the concept of fairness, sound good in theory, but it is important to be honest about what it means in practice. Singling out a small group of companies and imposing a set of obligations that apply only to them, is not leveling the playing field in any meaningful sense of how that expression is usually understood. Rather, it is tilting the field heavily in favor of some firms at the expense of others. To put an even finer point on it, it is the government intervening in the market to pick winners and losers – not to improve welfare for consumers.

The EU has an interest in fostering European entrepreneurship and subsidizing local champions in the tech space. There are no EU-based companies that compete at scale with cloud companies, social media platforms, and other essential consumer and business technologies developed by U.S. and Chinese firms. The DMA and other digital initiatives of the EU are intended to give domestic European tech companies a leg up to develop products and services to compete globally. While that may be sensible from the perspective of European lawmakers, it is a dangerous model for U.S. regulation. Picking winners and losers has never been seen as the role of government, or the antitrust laws, in the U.S. For over a century, since the Sherman Act was passed, the purpose of U.S. antitrust has been to protect competition, not competitors. And for good reason. Deciding which companies to advantage over others is not a role the government is equipped to fulfill.

Finally, there is a risk of serious collateral consequences. As the Antitrust Law Section of the American Bar Association recently pointed out, the main Senate antitrust bill, “as written, departs in some respects from accepted principles of competition law and in so doing risks causing unpredicted and unintended consequences.” And contrary to what the bill’s sponsors claim, those concerns have not been thoroughly examined. There is a significant difference between conducting hearings on problems, real or imagined, and holding hearings aimed at vetting the potential consequences of specific legislative text.

A way forward

The digital economy has opened the door to exciting opportunities. At the same time, it has created a new set of challenges. The question of whether antitrust law is flexible enough to adapt or needs to undergo substantial change is an important and worthy conversation. Some of the loudest American voices in favor of fundamental change are inspired by many of the same arguments that underlie EU competition law. What they miss is that these are two very different systems, and that attempts to transplant EU law principles in the U.S. would make for a very uncomfortable fit.

The U.S. and the EU share many interests in common. As the recently established U.S.-EU Trade and Technology Council shows, there are many ways for the two sides to work together to define the rules of the road for the future of the digital economy. The focus should be on promoting innovation and transatlantic democratic values, not a misguided attempt to import European legal principles that will not work in our U.S. system.

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‘Look Closely at the Present You Are Constructing’; Here’s a 6-Question Quiz to AMPLIFY Your Knowledge

“Look closely at the present you are constructing: it should look like the future you are dreaming.” Pulitzer Prize-winning novelist Alice Walker may not have been talking about our AM&P Network’s upcoming AMPLIFY 2022 Content & Marketing Summit on June 22-23 in Washington, D.C., but she could have been. We’ve all been given a clean slate to construct a new present for ourselves. Why not start here?

Here’s a 6-question quiz with information taken straight from the sessions that you will see and hear if you attend AMPLIFY 2022. Check out the full agenda of AMPLIFY here. We’ve put our heart and sole desires to adding value to your work life into this event.

1. According to a recent Interactive Advertising Bureau (IAB) study, podcast publishers should have a balance between a greater number of ads and shorter ad lengths while maximizing placement across pre-roll, mid-roll, and post-roll positions. The majority of podcast ads today are ______________.
a. pre-roll
b. mid-roll
c. post-roll

Hear about this and more in the session Podcast Away! Lessons in Monetization and Storytelling From Our Leading Podcasts.

2. According to an Adobe Digital Trends survey, 38% of companies feel they are not prepared for a world without third-party cookies. What percentage of organizations does a recent Industry Dive article give as having “rich first-party data”?
a. 10%
b. 28%
c. 49%
d. 67%

Help secure your future by joining Industry Dive’s editor in chief, Davide Savenije, and VP of marketing, Robin Re in the session How to Succeed with First-Party Data – Industry Dive’s Playbook. (They are coming off winning 10 2022 Neal Awards!)

3. According to Hootsuite, social media will account for what percentage of all digital advertising spending in 2022?
a. 20%
b. 33%
c. 45%
d. 56%

“Social media managers will need to get creative as the ad space becomes more competitive and produce high-quality content that mirrors each network’s distinct experience.” To get a piece of this pie, attend the session Connecting Through Social Media: The Power of Social for Niche Audiences with, among others, Debbie Bates-Schrott (pictured), SVP of Yes&, and Nicole Glueckert, director of social media, Yes&.

4. Choose your words carefully. Brief Media founder and CEO and AMPLIFY keynote speaker Elizabeth Green learned right away that it would be beneficial to refer to her audience as “pet __________,” not pet owners. That’s never changed.
a. caretakers
b. readers
c. parents
d. money-spenders

Learn how Green built an idea-sharing culture and one committed to social good in her keynote talk Mission Critical: Social Good as a Core Business Principle on June 22. See the answer (and another key to her success) below.

5. An organization called Qgiv lists 15-plus strategies for volunteer recruitment. One of the strategies is to have a _________________ plan ready from the start.
a. Volunteer Succession
b. Thank-you
c. Information Session
d. All of the above

Join Alison Lake, team lead, content acquisitions, Bloomberg Law, and two association veterans for the session Why Should I Write for You? Turning Volunteer Authors and Contributors into Champions and Promoters.

6. In Forrester’s sales and channel survey, what percentage of B2B sales leaders said they expected their company’s commitment to diversity, equity and inclusion would be considered by buying committees when evaluating a potential partnership?
a. 10%
b. 22%
c. 33%
d. 54%

“Words matter. You as writers, editors, content creators have a lot of power,” said Melanie Padgett Powers, owner of MelEdits. “The best copy editors I know are… paying attention to how people speak and how language is evolving.” Incorporating Diversity, Equity, Inclusion, and Accessibility (DEIA) into Your Magazine in a Purposeful Way with Padgett Powers and Lilia LaGesse (pictured) will be a must-see session.

ANSWERS

1.b Mid-roll garnered 64% of the ad revenue share last year compared to 32% for pre-roll (up from 22%) and 4% for post-roll.

2.a 10% – “The other 90% fall into the second category. They have been using third-party data and cookies as a patchwork to target audiences, but now that those cookies are becoming obsolete the future has been looking pretty bleak.”

3.b 33% – Brands will have to work harder to create ads that mirror and enrich the distinct experience each social network offers.

4.c parents – Trust is huge, Green said. “Be willing to be vulnerable to establish trust in your organization.”

5.d all of the above. “Try hosting an info session, either virtually or in-person, to explain your program and answer any questions you might have… A succession plan is essentially a guide to what a volunteer should do if they can no longer fulfill their duties and need to pass them to someone else… Develop a good reputation for your volunteer program by emphasizing appreciation from the get-go. Make a plan to thank each person who attends an info session about your program or comes to a one-off volunteer opportunity.

6.d 54% – Incorporating DEI into your publications will only become more and more valuable as time moves on. Don’t miss this session! Also, the second-day keynote will be: We Are the Change Makers: How Association Pros Are Driving Multi-level DEI Progress.

Your Score
1-3 right – Come to AMPLIFY for the right answers!
4-5 right – We need you in the rooms where it happens!
6 right –  Board elections are coming up! Any inclinations?