Customer Success Director, Refinitiv

James has 18+ years of experience in the financial market data industry leading both teams and initiatives to achieve sales, support, and product development performance results. He has lived in and/or worked/studied and traveled to more than 35 countries and brings a collaborative and creative approach to all he does. Throughout his career at Bloomberg, Thomson Reuters, and Refinitiv James has worked with clients across market propositions including Trading, Investment & Advisory, Risk, and Enterprise to support sales and retention efforts. When not in VOE James enjoys spending time with his family, volunteering, running, and tennis.